Terms of Service

 

Important

Please read these terms of service before placing an order.  If you do not agree with the terms of service you must not use this site or related purchasing platforms for Silk Ilk

Use of our site is conditional upon you reading and agreeing with our privacy policy. 

Orders

Orders are accepted subject to availability.  If an item does not fit or is not suitable for any reason our Exchange & Returns policy will apply.

Shopping Cart

Many items, particularly items made from a printed fabric, are available only in small quantities.  Items in your shopping cart are not reserved and may be purchased by other customers.

Prices

The purchase price is the price that appears in the check out process and after any applicable discounts and codes have been applied.

Usually no additional tax will be applied to the purchase through the check out. 

Prices do not include duties, taxes or fees, including custom fees and duties that you may need to pay to local authorities or agencies in the country of delivery to receive the item.   

Prices may be varied from time to time.

Shipping

Your order will be delivered in accordance with our shipping policy. Delivery dates and times cannot be guaranteed for example because things happen beyond our control.  Delivery to customers is monitored and customers are advised of unexpected delays if we know about them.   Sometimes delivery of a purchased item is delayed by customs processes including at point of arrival in the country where the item is to be delivered.  

Processing Orders

To make purchases you must provide your personal details. This includes  your real name, phone number, e-mail address and other requested information as indicated. You must provide payment details and you represent and warrant that your personal details and payment details are both valid and correct.  By using our checkout process   you confirm that you are the person referred to in the billing information that you provide and are authorised to use the payment method and details that you provide.

Personal Information provided by you may be accessed by external agencies to conduct appropriate anti fraud checks or for other  fraud prevention activities.

Other terms

Items are offered for sale for personal use and for gifting.  Reselling or other commercial use is prohibited.

The product a customer receives may not exactly correspond to that item appearing on our site or other platforms, because variations to colour can be caused by browsers and monitors.

An order may be rejected if there are concerns about compliance with our terms of service or other concerns about the lawfulness or legitimacy of the transaction.